考研英語作文:消費者維權信

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考研英語作文:消費者維權信

Dear Sir or Madam,

On Friday, July 19th I bought a shirt of VERO MODA at your store. When I took the shirt home I noticed 2 buttons were missing. I went back to the shop with the receipt and asked the shop assistant to exchange the shirt for a new one that was not damaged. But she refused and said the shirt was perfect when it was sold. A quick look would have shown that it was most likely a fault that had happened in the factory and that the buttons had ever been sewn on.

I insist on my rights as a consumer and wish for an exchange or my money back. Please contact me at the above address as soon as possible.

  Yours faithfully.

  Li Ming

尊敬的先生/女士:

7月19日星期五,我在你們店裏買了一件VERO MODA的襯衫。回到家後,我發現襯衫少了兩顆釦子。我拿着收據回到店裏,讓店員換一件沒有破損的新襯衫。但她拒絕了,並說這件襯衫在出售時沒問題。只要看一眼,就會發現很可能是工廠出了問題,沒有縫上這兩顆鈕釦。

我堅持自己的消費者權利,希望能調換商品或退款。請儘快按上述地址與我聯繫。

  此致,

  李明